Fre­quent­ly asked questions

1. What is the Com­pen­sa­ti­on Portal?
The Com­pen­sa­ti­on Por­tal offers HR experts exclu­si­ve online access to high-qua­li­ty com­pen­sa­ti­on data from many Euro­pean countries.

Each access gives you the oppor­tu­ni­ty to que­ry com­pen­sa­ti­on data accord­ing to a wide ran­ge of selec­tion cri­te­ria and to gene­ra­te indi­vi­du­al­ly com­pi­led reports of the results.

2. What dis­tin­guis­hes the Com­pen­sa­ti­on Por­tal from other com­pen­sa­ti­on databases?
The Kien­baum Com­pen­sa­ti­on Data­ba­se is based on a data­ba­se that has been main­tai­ned and con­ti­nuous­ly deve­lo­ped over deca­des in coope­ra­ti­on with com­pa­nies from all indus­tries. It is uni­que in terms of its qua­li­ta­ti­ve depth and bre­adth, and pro­vi­des our cli­ents with pro­fes­sio­nal sup­port in all natio­nal and inter­na­tio­nal com­pen­sa­ti­on issu­es. In addi­ti­on, as a cli­ent of the Com­pen­sa­ti­on Por­tal, you will recei­ve per­so­nal sup­port from our Kien­baum consultants.
3. What does the Kien­baum Com­pen­sa­ti­on Por­tal offer?
Kien­baum offers full access to com­pen­sa­ti­on data for more than 240 posi­ti­ons – from board mem­bers to mana­ging direc­tors, exe­cu­ti­ves, spe­cia­lists and skil­led workers – from more than ten Euro­pean countries:
  • Unli­mi­ted num­ber of queries
  • All rele­vant industries
  • Diver­se selec­tion criteria
  • Indi­vi­du­al set­ting options
  • Saving of recur­ring job and com­pa­ny pro­files as well as the que­ries made
  • Com­pa­ri­son of own data with the market
4. How many posi­ti­ons are inclu­ded in the Kien­baum Com­pen­sa­ti­on Portal?
Com­pen­sa­ti­on data on over 240 posi­ti­ons in more than 20 indus­tries and over 10 coun­tries can be found in the Kien­baum Com­pen­sa­ti­on Portal.
5. Who is the Com­pen­sa­ti­on Por­tal inte­res­ting for?
The Com­pen­sa­ti­on Por­tal is an ide­al tool for mana­ging direc­tors and board mem­bers, HR mana­gers and HR experts.
6. Who can use the Com­pen­sa­ti­on Portal?
The Com­pen­sa­ti­on Por­tal is only acces­si­ble to com­pa­nies. You will defi­ne an admi­nis­tra­tor for your com­pa­ny and can inde­pendent­ly crea­te addi­tio­nal user accounts for your employees inclu­ding con­troll­ab­le rights assignment.
7. Can I test the Com­pen­sa­ti­on Por­tal without obligation?
Yes, you can regis­ter for the test ver­si­on without obli­ga­ti­on and free of char­ge and recei­ve limi­ted access to the Com­pen­sa­ti­on Por­tal for two weeks. Sim­ply use the con­ta­ct form.
8. How much does the access to the Com­pen­sa­ti­on Por­tal cost?
The pri­ces for access vary depen­ding on the num­ber of coun­tries requi­red, your com­pa­ny size and the agreed term. In order to find the right com­bi­na­ti­on for you and thus the most sui­ta­ble pri­ce, plea­se con­ta­ct us personally.
9. How can I regis­ter for the Com­pen­sa­ti­on Portal?
Con­ta­ct your Kien­baum con­sul­tant. Send us an e‑mail to support-compensation-portal@kienbaum.de or use our con­ta­ct form. We will con­ta­ct you immediately.
10. How and how quick­ly will I be acti­va­ted for the Com­pen­sa­ti­on Portal?
To access the Com­pen­sa­ti­on Por­tal, two con­di­ti­ons must be given:
  • We have recei­ved a signed regis­tra­ti­on form from you, in which the con­trac­tu­al con­di­ti­ons are recorded.
  • We have a signed con­tract for com­mis­sio­ned data pro­ces­sing. You her­eby allow Kien­baum to save your remu­ne­ra­ti­on data and pro­cess it in accordance with the Gene­ral Terms and Con­di­ti­ons. We need this con­tract in any case befo­re gran­ting access, alt­hough Kien­baum does not obli­ge its cus­to­mers to pro­vi­de their own remu­ne­ra­ti­on data, becau­se the app­li­ca­ti­on allows every user to enter their own data at any time on a vol­un­ta­ry basis.

As soon as we have recei­ved the­se two docu­ments, you will recei­ve an e‑mail with a link to regis­ter with „MyKi­en­baum“, the cen­tral user account of Kien­baum. Here you regis­ter with your e‑mail address and a pass­word. After com­ple­ting this regis­tra­ti­on, you can direct­ly access the Com­pen­sa­ti­on Portal.

11. Do I have to pro­vi­de my own sala­ry data?
The­re is no gene­ral obli­ga­ti­on to pro­vi­de own sala­ry data. In any case, the app­li­ca­ti­on offers you the opti­on of impor­ting your own sala­ry data on a vol­un­ta­ry basis if you wish to do so for your analyses.
12. How does the data deli­very work?
You can load your own com­pen­sa­ti­on data records into the app­li­ca­ti­on in three ways:
  • First, you can use the online ques­ti­onn­aire pro­vi­ded for this pur­po­se wit­hin the app­li­ca­ti­on, in which you manu­al­ly enter and save all rele­vant com­pen­sa­ti­on ele­ments individually.
  • Second, a ques­ti­onn­aire in Excel for­mat is avail­ab­le to you, which you can fill in elec­tro­ni­cal­ly on your PC and then upload again fil­led in with all the data. Alter­na­tively, you can also send us this ques­ti­onn­aire and we will take care of the upload for you.
  • Third, you can also sim­ply send us your com­pen­sa­ti­on data in the for­mat in which you have them and which is the­re­fo­re easiest for you. Kien­baum will then take over the pre­pa­ra­ti­on and import for you.
13. Does Kien­baum sup­port me with data delivery?
For lar­ge amounts of data you can pro­vi­de us with an export from your sys­tem. If you are inte­res­ted in this form of data pro­vi­si­on, plea­se con­ta­ct us direct­ly. We will be hap­py to assist you in selec­ting the requi­red data fiel­ds and matching the positions.
14. Which method is the Com­pen­sa­ti­on Por­tal based on?
We use sta­te-of-the-art sta­tis­ti­cal methods for fore­cas­ting com­pen­sa­ti­on key figu­res in order to make valid state­ments based on the data. The results of the ana­ly­sis are deter­mi­ned by sta­tis­ti­cal methods, such as line­ar and non-line­ar regres­si­on models. The plau­si­bi­li­ty and vali­di­ty of the results are com­pre­hen­si­ve­ly ensu­red by the sta­tis­ti­cal ana­ly­ses and at the same time their qua­li­ty is con­ti­nuous­ly che­cked by expe­ri­en­ced com­pen­sa­ti­on consultants.
15. What is done to ensu­re data quality?
An essen­ti­al deter­mi­nant for the qua­li­ty of the ana­ly­sis is the data basis. Bes­i­des the pure size of the sam­ple, the qua­li­ty of the data plays an important role. We use sta­te-of-the-art sta­tis­ti­cal methods to ensu­re the qua­li­ty of the data. Basi­cal­ly, the data qua­li­ty of the raw data can alrea­dy be rated as very good, sin­ce we recei­ve the com­pen­sa­ti­on data direct­ly from the employ­ers‘ sys­tems. Sin­ce this data basis is usual­ly also rele­vant for payouts, the data is in most cases of high qua­li­ty. In addi­ti­on, we clean the data in ful­ly auto­ma­ted pro­ces­ses to eli­mi­na­te implau­si­bi­li­ties, typ­ing errors and out­liers in the data. The result is a data set that meets the hig­hest qua­li­ty standards.
16. How often is the data updated?
The data for the Kien­baum Com­pen­sa­ti­on Por­tal is updated twice a year.
17. Is data pro­tec­tion and data secu­ri­ty guaranteed?
The web app­li­ca­ti­on Com­pen­sa­ti­on Por­tal ful­fills the hig­hest secu­ri­ty and qua­li­ty stan­dards and offers reli­able and data pro­tec­tion com­pli­ant processing.

Here you can find our pri­va­cy poli­cy for the Com­pen­sa­ti­on Portal.

18. For which coun­tries can I retrie­ve data?
Cur­r­ent­ly the Com­pen­sa­ti­on Por­tal covers the coun­tries Ger­ma­ny, Aus­tria, Switz­er­land, Bel­gi­um, Poland, Rus­sia, Roma­nia, Slo­va­kia, Spain, Czech Repu­blic and Hungary.
19. Accord­ing to which cri­te­ria can I select?
Depen­ding on the coun­try and modu­le, you can select accord­ing to the fol­lowing cri­te­ria, among others:

Posi­ti­on-spe­ci­fic cri­te­ria: Posi­ti­on, job fami­ly, sub-fami­ly, job level, posi­ti­on cha­rac­te­ris­tics, hier­ar­chy level, per­son­nel respon­si­bi­li­ty (for mana­gers), posi­ti­on affi­lia­ti­on and age.

Com­pa­ny-spe­ci­fic cri­te­ria: Coun­try, indus­try, legal form, num­ber of employees, turnover/balance sheet total/gross pre­mi­ums, group depen­den­cy, region/state, metro­po­li­tan area.

20. How can I select positions?
The­re are several opti­ons avail­ab­le for posi­ti­on selection:
  • via free text search incl. „Auto Sug­gest“ function
  • via a fil­ter func­tion accord­ing to job fami­lies and hier­ar­chy levels („job selector“)
  • via the selec­tion of indi­vi­du­al or aggre­ga­ti­on of several items („Job Creator“)
21. Which remu­ne­ra­ti­on com­pon­ents are issued?
The fol­lowing remu­ne­ra­ti­on com­pon­ents are pro­vi­ded: Basic com­pen­sa­ti­on, annu­al varia­ble com­pen­sa­ti­on (STI), total cash com­pen­sa­ti­on, mul­ti-peri­od varia­ble com­pen­sa­ti­on (LTI), total direct com­pen­sa­ti­on, dis­se­mi­na­ti­on of varia­ble com­pen­sa­ti­on, dis­se­mi­na­ti­on of addi­tio­nal benefits.
22. Which sta­tis­ti­cal para­me­ters are mapped?
In the Com­pen­sa­ti­on Por­tal, the fol­lowing sta­tis­ti­cal para­me­ters are used to descri­be com­pen­sa­ti­on data on the market:
  • Average value
  • Medi­an
  • Quar­ti­les
  • 10th/90th per­cen­ti­le
23. Can I com­pa­re my own data with mar­ket data?
Yes, you can com­pa­re your own com­pen­sa­ti­on data with the mar­ket data both in tabu­lar and gra­phi­cal form. In the tabu­lar dis­play, the posi­ti­on of your data is eva­lua­ted in com­pa­ri­son to the market.
24. Is the Kien­baum gra­ding „KRIEM“ integrated?
Yes, you can have the KRIEM gra­des dis­play­ed with the results and also direct­ly que­ry the KRIEM gra­de com­pen­sa­ti­on bands.
25. How are my results displayed?
You can choo­se to have the results out­put as online out­put, PDF result report or Excel export.
26 How many users can use the Com­pen­sa­ti­on Por­tal in my company?
You appoint an admi­nis­tra­tor for your com­pa­ny, who can defi­ne the other users inde­pendent­ly of Kien­baum. The num­ber of addi­tio­nal users depends on the con­trac­tu­al agree­ment you have made.
27. How do I mana­ge my user accounts?
In the „Mana­ge Account“ area, the admi­nis­tra­tor of your com­pa­ny can inde­pendent­ly crea­te the sub-accounts for your com­pa­ny with dif­fe­rent rights. The data about your com­pa­ny, the bil­ling address and the admi­nis­tra­tor are pro­ces­sed by our site.
28. What is the dura­ti­on of a subscription?
The dura­ti­on of a Com­pen­sa­ti­on Por­tal licen­se is at least one year. If you take advan­ta­ge of our offers for pri­ce advan­ta­ges in case of a lon­ger com­mit­ment, the dura­ti­on depends on the indi­vi­du­al con­trac­tu­al agree­ment with you.
29. Will my sub­scrip­ti­on be auto­ma­ti­cal­ly renewed?
Your sub­scrip­ti­on will be auto­ma­ti­cal­ly rene­wed unless you can­cel at least 3 mon­ths befo­re the end date of the subscription.
30. What hap­pens to my cus­to­mer data when my sub­scrip­ti­on expires?
After expi­ry of your sub­scrip­ti­on, your access and cus­to­mer data will be dele­ted, unless we are obli­ged by law to retain them.
31. Which tech­ni­cal requi­re­ments must be met in order to use the com­pen­sa­ti­on portal?
Web brow­ser:
  • Goog­le Chro­me 79+
  • Micro­soft Edge 79+
  • Fire­fox 73+
  • Safa­ri 13+

Screen reso­lu­ti­on:

  • at least 1024x768

Other:

  • SSL stan­dard support
  • enab­led JavaScript
  • Use of cookies
32. Is the­re trai­ning and sup­port for the Com­pen­sa­ti­on Portal?
As a cus­to­mer of the Com­pen­sa­ti­on Por­tal you will recei­ve an intro­duc­tion to the various func­tio­n­a­li­ties of the tool in a webi­nar. Expe­ri­ence shows that due to the intui­ti­ve usa­bi­li­ty of the por­tal, the trai­ning needs of our users are usual­ly cove­r­ed. If you would like an on-site pre­sen­ta­ti­on, sim­ply arran­ge the moda­li­ties with us.

In addi­ti­on, our team is avail­ab­le to ans­wer indi­vi­du­al ques­ti­ons on week­days bet­ween 9 a.m. and 6 p.m. by e‑mail at support-compensation-portal@kienbaum.de or by pho­ne at +49–221-80172200.

For fur­ther ques­ti­ons, the exper­ti­se of our con­sul­tants is avail­ab­le to you at any time.

33. Who is my con­ta­ct per­son for con­tent-rela­ted and tech­ni­cal ques­ti­ons and problems?
Sim­ply con­ta­ct us at +49–221-80172200 or support-compensation-portal@kienbaum.de and we will immedia­te­ly for­ward your request to the right person.